Privacy Policy

1. Introduction

Grace Industrial LLC ("we," "our," or "us") operates the GraceWorks mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Project details and specifications
• Messages and communications with us
• Feedback and reviews

2.2 Information Automatically Collected

• Device information (model, operating system, unique device identifiers)
• Usage data (features used, time spent in app, crash reports)
• Location data (if you grant permission)
• Log data (IP address, access times, app features accessed)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our App
• Process your requests and provide customer support
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Improve our App and develop new features
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you give us explicit consent to do so.

4.2 Service Providers

We may share information with third-party service providers who assist us in operating our App and providing services.

4.3 Legal Requirements

We may disclose information if required by law or in response to valid legal processes.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing of your information
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party services you access through our App.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after any modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. Compliance with Google Play Store

This Privacy Policy complies with Google Play Store requirements and applicable data protection laws. We are committed to protecting user privacy and maintaining transparency in our data practices.